How it works

How EarFill verifies hearing benefits before the appointment

No portal shows the hearing benefit — the only way to get a real answer is to call. EarFill is an AI insurance agent built for audiology that makes that call for you, verifies the benefit with the payer and any carve-out vendor, and files the answer before the patient sits down.

The four steps

1

Add the patient and plan

Start from the schedule and the member details you already have. There's no IT project and no portal to log into — no portal shows the hearing benefit anyway.

2

EarFill builds the audiology questions

EarFill knows what to ask for hearing care specifically: the hearing-aid allowance and frequency, covered HCPCS codes, network status, and whether a carve-out vendor — like TruHearing, Amplifon, or a direct plan — actually handles the benefit.

3

The AI agent calls the payer

EarFill dials the payer and any carve-out vendor, works through the IVR maze and hold music, and verifies eligibility and coverage with a live representative. If a payer won't take an automated line, EarFill waits on hold and transfers you the moment a rep picks up.

4

The answer is filed before the visit

Results land in your EarFill dashboard ahead of the appointment — with the full benefit breakdown, a reference number, and the call transcript on file, so nothing is in question when the plan later says otherwise.

What EarFill checks that generic tools don't

Generic eligibility tools check "is the plan active," then stop. EarFill is built for hearing care, all the way down to the carve-out.

CheckGeneric toolEarFill
Plan active?
Hearing-aid allowance & frequency
Covered HCPCS codes verified
Carve-out vendor detected
Calls the payer for you
Reference # + transcript on file

Common questions

What if a payer won't talk to an automated line?

Some don't. A few Blues plans and UHC won't take automated calls. For those, EarFill waits on hold and works through the IVR for you, then transfers you the moment a live rep picks up, turning a 30-minute call into a 5-minute one.

Is it HIPAA compliant and secure?

Patient data is encrypted, access-controlled, and scoped per clinic. We don't train models on your data. Full BAA available for launch partners.

How do results reach my team?

They appear in your EarFill dashboard, verified ahead of the appointment, with the benefit breakdown, reference number, and transcript. Schedule sync and PMS integrations are on the near-term roadmap.

How fast can we start?

Quickly. Days, not months, with no IT project on your end. We handle onboarding and have verifications running for your practice not long after.

Stop calling insurance. Let EarFill do it.

See EarFill verify hearing benefits on your own patients. If it doesn't save your front desk or biller an afternoon, walk away.

Book a demo

For audiologists

How to verify hearing aid benefits — a step-by-step guide for front desks and billers.
Hearing benefit carve-outs, explained — what they are and how to spot one.
HCPCS codes for hearing aids — the codes to confirm when you verify.
See all →